1330 Rollins Road
Burlingame, CA  94010

Phone : (650) 347-3966
acurabydoug@yahoo.com

Mapquest To Acura By Doug
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Night Time Drop Off Form

Doug's Shop

(click on each link to see photos)

(click on each photo for a larger view)

 

The Shop

Instruments

Certificates

My Work Bay

My Office

The Customer Experience

 

The Shop

I would be happy to take you into my shop and show you exactly what's going on.  I have nothing to hide and a lot to show off.  Here are some pictures of the front of the building.

My Work Bay

My clean, well-lit work bay shows the pride I have in my work.  I have my own computer terminal in my work bay with access to the Internet.  This means instant access to all information with no walking.  This saves time and ensures a proper repair.  I also have a large library of factory service manuals.  I have repair information on DVD discs that contain all makes and models as well as the latest technical service bulletins and recalls.  Since the information is internet-based, new service bulletins are available daily. 

Instruments

Here are some pictures of some of the instruments I work with to get your maintenance and repair jobs done.  Each is kept clean and in top working order.  A mechanic is only as good as his tools will allow him to be.

My Office

My office and waiting area are separate from the work bay.  This is where I will provide you your estimates and your detailed bills upon the completion of work.  The computers have internet access so I can keep up with the latest information about your car with the manufacturers.  I also have easy access to your car's work history.

Certificates

The walls of the office contain certificates detailing my current qualifications.  The automotive industry changes frequently and a good mechanic must keep up with the latest innovations and teachings.

The Customer Experience

When the work is completed, I have the ability to explain the repairs since I did them myself.  I can prioritize any additional items I may have found that need attention.  I can save the old parts at your request.  A sticker will be placed on the inside of your windshield letting you know when your next scheduled service is.